Symanctec is one of the client anti-virus programs that is known to cause problems with instantiating Outlook.Application, because at least some versions include an Outlook script blocker. Google will probably turn up what you need to know to disable it.
"Jeff Popova-Clark" <jeff@brilliantwebsites.com.au> wrote in message news:eAJg1dZIIHA.6108@TK2MSFTNGP03.phx.gbl...
> Andrei,
>
> The error is:
>
> Run-time error '-2147221005 (800401f3)': The operation failed.
>
> A very helpful error message :lol:
>
> Sue,
>
> I don't have access to the Exchange Server. The anti-virus is Symantec Antivirus, but it does not appear to have settings for outlook other than email scan settings.
>
> Thanks for your efforts to date.
>
> Regards,
> Jeff
>
>
>