Within outlook there are hundreds of programmatically chooseable button Icons - the FaceID property can be anywhere between 0000 and 4000 (or more). In Outlook, for individual messages/items, there are maybe 40 MAPI icons which can be chosen using the MAPI property PR_ICON_INDEX. Is there any way of using the FaceID icons for individual Outlook items ? I've tried CopyFace and saving the clipboard to a .bmp file, but this is really poor, as only a very basic version (16 colours) of the FaceID button icon is copied to the clipboard. Other Office 2007 apps do not provide this feature anyway as they have the ribbon. Also, I can't seem to stop the icons of Word,.pdf and other docs from becoming blurred after dropping into the Outlook folder - any way round this ? Many thanks for any help you may be able to provide. Jim