> Hi All, > > This program is giving me incredible grief, but I need to install it. It > just wont install properly. > > Prior to install I had a fully updated version of Outlook and Office 2003 > running on the PC. I'm running XP Pro SP2. I install from the Business > Contact Manager For Microsoft Office 2003 CD and it installs version > 1.0.2002.1. Looking in the Add Remove Programs it is installed as Business > Contact Manager for Outlook 2003. However it doesnt install the MSDE. I am > assuming this comes in an update? If I try to run Outlook after the initial > install it fails. Business Contact Manager has failed and I receive one of > those Send / Dont Send error messages and Outlook shuts down to the profile > selection menu. Restarting creates a new error message and so on and so > forth. > > I then run the Business Contact Manager Update - For Microsoft Office > Outlook 2003. By default it changes the install path. Initially is was > C:\Program Files\Microsoft Office\OFFICE11\Business Contact Manager. However > the update wants to install it in C:\Program Files\Microsoft Small Business\. > Is this normal or should I change the path? If I dont change the path it > still notes that there is an earlier version installed and that it will be > updated. It also states that it will install MSDE. > > This process completes ok, however when I look at the Add Remove Programs in > Control Panel the initial install, Business Contact Manager for Outlook 2003, > is removed and a new install labelled Microsoft Office Outlook 2003 with > Business Contact Manager Update appears. The version now installed is > 2.0.4013.0. This contradicts the Help where it states that the successfully > installed application > should be labelled as Business Contact Manager for Outlook 2003 CD 2? How do > I get to this point? > > I can run through all the service packs but still never see the Business > Contact Manager Toolbar. > > I can create a new database by adding a new datafile and that then provides > the BCM folder list, but still no BCM toolbar! > > I am assuming that the Toolbar is part of the addin? Can someone check to > see what the add in called and I'll try to add it manually. > > Anything else to help would be appreciated. > > Thanks in advance. > > Glenn