> I've got my contacts imported into BCM and am ready to really start using
> it.
> I hit a few big snags and need suggestions/solutions/work arounds.
>
> 1) I need to send the direct mail letter from a marketing campaign to my
> business contacts mailing address. Sounds easy, right? It's not. I'll
> see
> if I can make this clear enough to follow.
> A) If you choose Tools, Mail Merge directly from Outlook, you can see ALL
> the database fields, including Mailing Address, and print your letters
> that
> way. It works. BUT, it doesn't record the mailing in a marketing
> campaign.
> B) If you make a marketing campaign and then try to merge (or launch) it,
> you don't have access to that mailing address. WHY? HOW DO YOU FIX THIS?
>
> 2) Marketing campaigns record what letter you sent to people, but don't
> put
> a history record in the business contact stating that they got the letter.
> WHY? HOW DO YOU FIX THIS? This was such a no brainer, that when testing
> BCM, I assumed it had it. Bad move on my part.
>
> I'm willing to write code, buy add-ins, or whatever it takes to solve
> these
> two snags. Thanks in advance for your assistance.