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Thanks Luther, I discovered the Polling Interval yesterday and have adjusted
most of the computers here to roughly a 3 hour interval. So far, so good, the
freezing in word editor in outlook seems to have stopped.
Anyone else reading this might want to evaluate the length of this polling
interval if having the same problems we were. We may have days where not one
change has been made to the database, other days maybe just a few
changes...the default of one minute updates was incredible overkill for our
organization.
"Luther" wrote:
most of the computers here to roughly a 3 hour interval. So far, so good, the
freezing in word editor in outlook seems to have stopped.
Anyone else reading this might want to evaluate the length of this polling
interval if having the same problems we were. We may have days where not one
change has been made to the database, other days maybe just a few
changes...the default of one minute updates was incredible overkill for our
organization.
"Luther" wrote:
> On Jul 22, 1:15 pm, sdurman <sdur...@discussions.microsoft.com> wrote:
> I believe that in BCM 2007 SP1 the default polling interval (how often
> BCM checks for new data) went from 1 second to 60 seconds. That should
> lessen the load on the database server. If that's not enough, you can
> experiment with increasing the interval.
> http://beyng.blogspot.com/2008/01/pollinginterval.html
>
> > We have noticed if we update a contact in bcm, even if it is just one word
> > that changed, when the change is saved it will cause everyone's outlook/word
> > editor to freeze for anywhere from 20 seconds to a minute or more. Obviously
> > it is tying up either network traffic or local resources as it is trying to
> > update everyone's bcm at once. All of our computers have a min. 2gb ram, most
> > are duo-core processors.
> > What would work for us is if we could disable the 'updating' function, so
> > that it only updates bcm when you first open outlook, and not constantly all
> > day long. If a person needs to add or modify a contact, it would access the
> > database on the server to do this, it would update there but not send it out
> > to everyone until they closed and opened outlook again.
> >
> >
> >
> > "gamer...@gmail.com" wrote:
> >
> >
> >
> >
> > - Show quoted text -
> > > that changed, when the change is saved it will cause everyone's outlook/word
> > editor to freeze for anywhere from 20 seconds to a minute or more. Obviously
> > it is tying up either network traffic or local resources as it is trying to
> > update everyone's bcm at once. All of our computers have a min. 2gb ram, most
> > are duo-core processors.
> > What would work for us is if we could disable the 'updating' function, so
> > that it only updates bcm when you first open outlook, and not constantly all
> > day long. If a person needs to add or modify a contact, it would access the
> > database on the server to do this, it would update there but not send it out
> > to everyone until they closed and opened outlook again.
> >
> >
> >
> > "gamer...@gmail.com" wrote:
> > > On Jun 11, 10:44 am, "Mike" <nos...@test.com> wrote:
> >> > > > Hi all,
> > > > I just recently upgraded a number of PCs from OL2003 (connecting to
> > > > Exchange - not cached mode) to Outlook 2007 w/ Business Contact Manager
> > > > (oviously cached mode as this is required).
> > > > Exchange - not cached mode) to Outlook 2007 w/ Business Contact Manager
> > > > (oviously cached mode as this is required).
> > > > The BCM database is on a shared PC using the BCM database tool.
> > > > I had experimented with one PC taking it off the cached mode and it had made
> > > > things speedy again, but I can't keep it like that due to the need for BCM.
> > > > Any clue what is going on here? Is it cached mode or BCM causing the issue?
> > > > things speedy again, but I can't keep it like that due to the need for BCM.
> > > > Any clue what is going on here? Is it cached mode or BCM causing the issue?
> > > > The speed issues range from starting an email reply and having to wait for
> > > > what you type to catch up, to slow response if you click on another folder
> > > > in your mailbox. It's just hurting the Outlook 2007 experience because
> > > > performance is horrible. Please help!
> > > > what you type to catch up, to slow response if you click on another folder
> > > > in your mailbox. It's just hurting the Outlook 2007 experience because
> > > > performance is horrible. Please help!
> > > We're having the exact same problem. The symptoms you've described
> > > sound exactly like what my company is experiencing. We installed BCM
> > > to improve productivity, but it's having the opposite effect. It's
> > > very frustrating to try to access, read, or write email, to the point
> > > where we may be better off sticking with our old contact management
> > > system so that we can use email again.
> >> > > sound exactly like what my company is experiencing. We installed BCM
> > > to improve productivity, but it's having the opposite effect. It's
> > > very frustrating to try to access, read, or write email, to the point
> > > where we may be better off sticking with our old contact management
> > > system so that we can use email again.
> > > Like the others here, I'd like to know why no one from Microsoft has
> > > posted here to offer any advice on what's causing the problem and how
> > > to fix it. I'd really like to use BCM, as it would be a much cleaner
> > > and much more powerful system than Janna Contact, but if this
> > > continues to be an issue, then the conversion seems unlikely.- Hide quoted text -
> >> > > posted here to offer any advice on what's causing the problem and how
> > > to fix it. I'd really like to use BCM, as it would be a much cleaner
> > > and much more powerful system than Janna Contact, but if this
> > > continues to be an issue, then the conversion seems unlikely.- Hide quoted text -
> > - Show quoted text -
> I believe that in BCM 2007 SP1 the default polling interval (how often
> BCM checks for new data) went from 1 second to 60 seconds. That should
> lessen the load on the database server. If that's not enough, you can
> experiment with increasing the interval.
> http://beyng.blogspot.com/2008/01/pollinginterval.html
>
| 11 Jun | Slow Performing Outlook 2007 and BCM | .Mike |
| 11 Jun |  RE: Slow Performing Outlook 2007 and BCM | .sdurman |
| 14 Jun |   Re: Slow Performing Outlook 2007 and BCM | .Luther |
| 20 Jun |  Re: Slow Performing Outlook 2007 and BCM | .dmailer |
| 21 Jun | Re: Slow Performing Outlook 2007 and BCM | .Luther |
| 22 Jun | Re: Slow Performing Outlook 2007 and BCM | .dmailer |
| 27 Jun | Re: Slow Performing Outlook 2007 and BCM | .sschmautz |
| 10 Jul | Re: Slow Performing Outlook 2007 and BCM | .Luther |
| 09 Jul | Re: Slow Performing Outlook 2007 and BCM | .Garyd |
| 15 Jul | Re: Slow Performing Outlook 2007 and BCM | .gamer2k4@gmail.com |
| 22 Jul | Re: Slow Performing Outlook 2007 and BCM | .sdurman |
| 24 Jul | Re: Slow Performing Outlook 2007 and BCM | .Luther |
| 24 Jul | Re: Slow Performing Outlook 2007 and BCM | .sdurman |
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