Obviously, not what I was hoping to hear. I was able to add a column titled
'Sent' but all I get in the column is 'none'... weird.
> On Jun 25, 5:34 pm, Lara <L...@discussions.microsoft.com> wrote:
> > How can I view communication in the communication history by order of when
> > the communication actually took place (or email was sent) rather than when
> > the communication entry was created in BCM?
>
> I don't think you can. In general, the history gird shows fields that
> are common across all history items. All of them have CreatedOn, but
> Opportunities, Notes, and so on, do not have a SentOn field.
>