I have read every post on this topic and attempted everything except uninstall/reinstall. I have Office 2007 Vista Ultimate. This program worked perfectly before SP1 - don't know if that has any bearing or not. I have clicked on the logging - but I don't know what to look for. I checked the add ins and again don't know what to look for. This program is critical for me so any help would be greatly appreciated. Heck I'll even throw in a 6 pack for the person who can help me on this!!! ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/community/en-us/default.mspx?mid=baf20417-1342-462c-a944-22ecd28c8051&dg=microsoft.public.outlook.bcm