I also had a similar install problem, however the log did indicate a failed
install, but with not much in the way of what the problem was. In my case I
resolved it by uninstalling .NET 2 (I did not uninstall previous version,
.NET 1.1). This allowed BCM to first install its own .NET fixes and then
continue with a successful install.
"Tim Gaunt" <Tim Gaunt@discussions.microsoft.com> wrote in message
news:4E20E226-292B-4075-A1F3-AAD7420941C0@microsoft.com...
> Hi,
>
> For some reason the install on an XP SP3 machine fails on every attempt
> but
> there doesn't appear to be a reason. I've downloaded and installed the
> latest
> version of SQL Server as that seems to be a common theme, patched the
> computer etc and it still fails. The error message is along the lines of
> "Install failed, check the log xyz for more information".
>
> I've checked the log but there's nothing obvious and it appears to have
> installed:
>
>
> --- Start of Log ---
>
> MSI (s) (50:D8) [06:17:30:156]: Note: 1: 1707
>
> MSI (s) (50:D8) [06:17:30:156]: Product: Business Contact Manager for
> Outlook 2007 -- Installation operation completed successfully.
>
>
>
> MSI (s) (50:D8) [06:17:30:156]: Cleaning up uninstalled install packages,
> if
> any exist
>
> MSI (s) (50:D8) [06:17:30:156]: MainEngineThread is returning 0
>
> MSI (s) (50:98) [06:17:30:265]: Destroying RemoteAPI object.
>
> MSI (s) (50:DC) [06:17:30:265]: Custom Action Manager thread ending.
>
> === Logging stopped: 5/30/2008 06:17:30 ===
>
> MSI (c) (E8:B4) [06:17:30:265]: Decrementing counter to disable shutdown.
> If
> counter >= 0, shutdown will be denied. Counter after decrement: -1
>
> MSI (c) (E8:B4) [06:17:30:265]: MainEngineThread is returning 0
>
> === Verbose logging stopped: 5/30/2008 06:17:30 ===
>
> --- End of Log ---
>
> Does anyone have any suggestions?
>
> TIA
>
> Tim