> Hi All,
>
> This program is giving me incredible grief, but I need to install it. It
> just wont install properly.
>
> Prior to install I had a fully updated version of Outlook and Office 2003
> running on the PC. I'm running XP Pro SP2. I install from the Business
> Contact Manager For Microsoft Office 2003 CD and it installs version
> 1.0.2002.1. Looking in the Add Remove Programs it is installed as Business
> Contact Manager for Outlook 2003. However it doesnt install the MSDE. I am
> assuming this comes in an update? If I try to run Outlook after the initial
> install it fails. Business Contact Manager has failed and I receive one of
> those Send / Dont Send error messages and Outlook shuts down to the profile
> selection menu. Restarting creates a new error message and so on and so
> forth.
>
> I then run the Business Contact Manager Update - For Microsoft Office
> Outlook 2003. By default it changes the install path. Initially is was
> C:\Program Files\Microsoft Office\OFFICE11\Business Contact Manager. However
> the update wants to install it in C:\Program Files\Microsoft Small Business\.
> Is this normal or should I change the path? If I dont change the path it
> still notes that there is an earlier version installed and that it will be
> updated. It also states that it will install MSDE.
>
> This process completes ok, however when I look at the Add Remove Programs in
> Control Panel the initial install, Business Contact Manager for Outlook 2003,
> is removed and a new install labelled Microsoft Office Outlook 2003 with
> Business Contact Manager Update appears. The version now installed is
> 2.0.4013.0. This contradicts the Help where it states that the successfully
> installed application
> should be labelled as Business Contact Manager for Outlook 2003 CD 2? How do
> I get to this point?
>
> I can run through all the service packs but still never see the Business
> Contact Manager Toolbar.
>
> I can create a new database by adding a new datafile and that then provides
> the BCM folder list, but still no BCM toolbar!
>
> I am assuming that the Toolbar is part of the addin? Can someone check to
> see what the add in called and I'll try to add it manually.
>
> Anything else to help would be appreciated.
>
> Thanks in advance.
>
> Glenn