• Subject: RE: Outlook 2007 + BCM issues, search returns nothing
  • Author: Vinit [MSFT]
  • Date: 04 Aug 2008
  • References: 1
Hi
After Applying SP1 to BCM, the entry in add/remove programs changes to
Business contact Manager for Outlook 2007 sp1. So you can uninstall it. You
can reinstall BCM from the Office CD2 or web download

http://office.microsoft.com/en-us/contactmanager/FX101674171033.aspx

Thanks
Vinit [MSFT]

"jancbennett@gmail.com" wrote:

> Recently I've had some real issues with the Business Contact Manager
> in Outlook. When I start up Outlook, I get the following error:
> Business Contact Manager for Outlook could not connect to the shared
> Database. Do you want to work off line?
>
> If I select Yes, I'm presented with another message box: Cannot start
> Business Contact Manager because the SQL server service (the Business
> Contact Manager database service) is not running. Start the service
> then restart Outlook. For more information, click Help.
>
> So, I go into the services and try to manually start the SQL service,
> I get the following error: Could not start the SQL Server (MSSMLBIZ)
> service on local computer. Error 2: The system cannot find the file
> specified.
>
> If I go into the SQL server configuration manager and start that DB, I
> get the following error: The request failed or the service did not
> respond in a timely fashion. Consult the event log or other
> applicable error logs for details.
>
> I was going to completely uninstall, then reinstall the BCM, but I
> simply cannot find it any more! I can find the plug-ins for it, I can
> find the SP1 for it...but I cannot find just the BCM installer! Has
> it been discontinued for individual use like this?
>
> Any info you might be able to provide would be greatly appreciated.
> Even if it's just a link to the BCM so I can download it and uninstall
> then reinstall.
>
> ~Jan
>
21 Jul 2008Outlook 2007 + BCM issues, search returns nothing.jancbennett@gmail.com
04 Aug 2008\ RE: Outlook 2007 + BCM issues, search returns nothing.Vinit [MSFT]
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