Thanks Luther. I have noticed the same problem posted several times in the
that there was any resolution to the problem. I'm not certain I'll try
> On Dec 10, 10:06 am, Appreciative
> <Appreciat...@discussions.microsoft.com> wrote:
> > I did not want to deal with the existing database since I was concerned it
> > may be the problem so I started anew.
> >
> >
> >
> > "Luther" wrote:
> > > On Dec 9, 10:00 pm, Appreciative
> > > <Appreciat...@discussions.microsoft.com> wrote:
> > > > Everything else about the program works fine.
> >
> > > > When I created the new profile I added one contact via clicking on the
> > > > Contacts bar at the lower left hand corner list of options (Mail, Calendar,
> > > > Contacts, Tasks and Notes).
> >
> > > > "Luther" wrote:
> > > > > On Dec 7, 2:09 pm, Appreciative
> > > > > <Appreciat...@discussions.microsoft.com> wrote:
> > > > > > I posted in the Outlook forum not knowing any better and got scolded so I'm
> > > > > > sending this issue here. When I try to author, forward or add a cc or bcc to
> > > > > > an email message by clicking on the to, cc or bcc the programs locks up.
> >
> > > > > > I have tried creating a new profile and put a single contact in the new
> > > > > > profile and the same thing happens.
> >
> > > > > > I've tried the repair route a couple of time including syncpst.exe and that
> > > > > > doesn't make any difference in behavior.
> >
> > > > > > I imported the pst and bcm into a notebook running the same software as on
> > > > > > the computer with the problem and that computer does not have the same
> > > > > > problem.
> >
> > > > > > I did not have this problem until the past couple of weeks. It worked as
> > > > > > expected priro to that.
> >
> > > > > > Any suggestions?
> >
> > > > > I'm not sure about that scolding, as there isn't an indication that
> > > > > BCM's the problem, apart from being installed. It's Outlook that send
> > > > > emails. Sounds like an Outlook address book problem, and BCM does make
> > > > > its contacts accessible to the address book.
> >
> > > > > Are there any other things that don't work?
> >
> > > > > When you say that you created a new profile and a single contact, and
> > > > > it again locked up, was that an Outlook contact or a Business Contact?- Hide quoted text -
> >
> > > > - Show quoted text -
> >
> > > I'm guessing from your description that you created an Outlook
> > > Contact.
> >
> > > When you created a new profile, and restarted Outlook, did you get the
> > > BCM first use wizard, which asks you to create a new, or attach to an
> > > existing, BCM database? Which did you choose?- Hide quoted text -
> >
> > - Show quoted text -
>
> I haven't run into this before, BCM and Outlook working, except for
> the Outlook address book locking up. Perhaps there's some address book
> setting that's pointing to the wrong place, but I'm not familiar with
> it. If no one else here has any suggestions, you could try Microsoft
> support.
>