• Subject: Re: Problems reinstalling BCM on Outlook 2007
  • Author: JM
  • Date: 15 Jan 2009
  • References: 1
LAMF a écrit :
> I had to reinstall my new PC a HP Compaq dc5800 Microtower, CPU: Intel Core 2
> Duo E8400 3GHz and 4 GB RAM. Running on Windows Vista Business SP1.
> I had Office 2007 preinstalled on it and activated it, I then downloaded the
> BCM for Outlook 2007 from the Microsoft community site, installed it without
> hazzles and the BCM ran perfectly.
> Now after the reinstallation of everything of more correct the system reset
> to factory defaults. I have reactivated the Office 2007 everything runs
> perfect so now I wanted to reinstall BCM and no compaints in the installation
> wizard so i started Outlook but no BCM appeared.
> I tried to find it under the help menu but nothing, I tried to see under the
> Tools/Securitycenter/Add-ins/COM-addins clicked OK just to find out there's
> no BCM there either.
>
> Obviously not installed.
> But under Program files/Microsoft Small Business lies the folder Business
> Contact Manager with a lot of stuff in it, so it seem to be installed somehow.
>
> My question is how do I activate it in Outlook again?
> I have tried to deinstall it and reinstall it and even went into the Regedit
> parts and took away the rests of it before reinstallaiton.
> It still says nothing and there is no BCM...
> In another thread here the answer says to check this out:
> "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.3
>
> and make sure that the LoadBehavior is 3. With any other value, Outlook
> won't load the add-in."
> So I did and found out that Loadbehavior is indeed 3.
>
> Please helpp me someone I really need BCM in order to do my everyday living...

Hi there,
Same problem here, almost: When I install it, everything runs fine.
But at the end, no BCM menu, nowhere.
Uninstall/reboot/reinstall doesn't help

I just can see a sub-menu on the left sidebar in the "Contacts" view.
But nothing to expand

Regards,

JM
15 Jan 2009Problems reinstalling BCM on Outlook 2007.LAMF
15 Jan 2009\ Re: Problems reinstalling BCM on Outlook 2007.JM
18 Jan 2009   \ Re: Problems reinstalling BCM on Outlook 2007.Luther
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