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I see the exact same thing. I also think it has something to do with certain
extra characters in an email field, like when emails show up like this:
Smith, Joe [joe.smith@abc.com]
It doesn't seem to matterif you even have that exact syntax in your linking
form either. Would love to hear from an MVP here.
"sunorain" wrote:
extra characters in an email field, like when emails show up like this:
Smith, Joe [joe.smith@abc.com]
It doesn't seem to matterif you even have that exact syntax in your linking
form either. Would love to hear from an MVP here.
"sunorain" wrote:
> Yes, I have same issue. Suspected that such behaviour can be caused by some
> symbols in email address fields or other reasons.
>
> So from time to time I make full "re-linking" of email database, though this
> is quite lengthy process (may take whole night or more, BCM 2003 was much
> faster)
>
> "Dora-Lynn Ontario" wrote:
>
> symbols in email address fields or other reasons.
>
> So from time to time I make full "re-linking" of email database, though this
> is quite lengthy process (may take whole night or more, BCM 2003 was much
> faster)
>
> "Dora-Lynn Ontario" wrote:
>
> > We have a shared database and email linking is turned on. Each user links
> > contacts as they are entered. Once in awhile we will find a contact for whom
> > all links are turned on but an email is missing from the history. When the
> > sent item is searched - for some reason it hasn't linked to the contact - why
> > does this happen? It undermines confidence in BCM.
> > contacts as they are entered. Once in awhile we will find a contact for whom
> > all links are turned on but an email is missing from the history. When the
> > sent item is searched - for some reason it hasn't linked to the contact - why
> > does this happen? It undermines confidence in BCM.
| 04 Nov 2008 | inconsistent email linking | .Dora-Lynn Ontario |
| 06 Nov 2008 |  RE: inconsistent email linking | .sunorain |
| 06 Nov 2008 |  RE: inconsistent email linking | .btrcp2000 |
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