Thanks guys - all of you - you're amazing. The answer WAS that OL was not
closing. There are two addins keeping it open: itunes and a Dymo label
printer. Interstingly itunes syncs with outlook still works when I uncheck
the addin but then stops OL closing until I reboot - so I will have to live
with this.
Thanks again!!
Privateersman
Pluckley UK
"Privateersman" wrote:
> Hi
> Since rebuilding my OS a few weeks ago (WinXP Home SP2) I have no
> autocomplete on OL2k3. I have searched a number of sites, most of which
> agree that the way to get the NK2 file back is to create a new profile. But
> this does not work for me. Even on uninstalling and reinstalling OL2k3, I
> get no NK2 file.
>
> I have copied an NK2 file from the backup of my system before rebuild and
> renamed it to be the same as the new profile name (outlook.nk2). OL can see
> this and I get autocomplete entries working OK, BUT any new email addresses
> are not saved and the file date remains unchanged. So OL can read the file
> but cannot write to it.
>
> Just to clarify I am using C:\Documents and Settings\&username&\Application
> data\Microsoft\Outlook\ - and I store my PST file on a separate disc for
> safety. This is also the main data file for send/receive.
>
> In the old version of this subdir (pre-rebuild) I had theses files:
> extend.dat
> outcmd.dat
> outlook.xml
> outlook.srs
> outlook.fav
> outlook.nk2
> outprnt
>
> In the new version of this subdir (post-rebuild) I have theses files:
> outcmd.dat
> outlook.xml
> outlook.srs
>
> Oh - and recently I have upgraded the OS to SP3.
>
> . . . better go now as the men in white coats are coming again!
>
> Any help folks?
> --
> Privateersman
> Pluckley UK