• Subject: Re: Outlook 200 crashes when I open email or forward email
  • Author: Roady [MVP]
  • Date: 06 Jul 2008
  • References: 1 2 3 4 5 6 7
Ok, in that case you'll need to completely uninstall Office 2000 first. Then
apply the updates. Because of the error, you are still not running an
updated version of Outlook.

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Paul" <Paul@discussions.microsoft.com> wrote in message
news:6069C4FB-2778-4F41-A5FE-090E8F74B654@microsoft.com...
> OK Robert. Have downloaded both updates successfully. However there is no
> change to Outlook closing when opening emails.
> One error message on installing both programs: Error 1328 applying patch
> to
> file c:\confog.Msi\PT43A.tmp. It has probably ben updated by other means
> and
> can no longer be modified by this patch. System error 1072807676
>
> "Roady [MVP]" wrote:
>
>> That is because you don't have SR1 installed yet either.
>>
>> It's on the download page with a link to SR1;
>> "Note Prior to installing SP3, you must install Office 2000 Service
>> Release
>> 1a (SR1a) Update."
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Paul" <Paul@discussions.microsoft.com> wrote in message
>> news:A45A27B4-8E2C-4E24-86B5-5492FBA79E87@microsoft.com...
>> > I just tried to downoad & install Office 2000 Service Pack 3, message
>> > is:
>> > Expected version of the product was not found on your system.
>> >
>> > "Roady [MVP]" wrote:
>> >
>> >> You are running an unpatched version of Outlook 2000. Start with
>> >> applying
>> >> Office 2000 Service Pack 3 and additional updates.
>> >> Also see the suggestions in the link I gave you.
>> >>
>> >> --
>> >> Robert Sparnaaij [MVP-Outlook]
>> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> http://www.howto-outlook.com/
>> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >>
>> >> http://www.msoutlook.info/
>> >> Real World Questions, Real World Answers
>> >>
>> >> -----
>> >>
>> >> "Paul" <Paul@discussions.microsoft.com> wrote in message
>> >> news:7297E519-0694-42CC-A586-A8250F9E6C52@microsoft.com...
>> >> > OK Found event viewer.
>> >> > Product: Windows Operating System
>> >> > ID: 1002
>> >> > Source: Application Hang
>> >> > Version: 5.2
>> >> > Symbolic Name: ER_HANG_LOG
>> >> > Message: Hanging application OUTLOOK.EXE, version 9.0.0.2416, hang
>> >> > module
>> >> > hungapp, version 0.0.0.0, hang address 0x00000000.
>> >> >
>> >> > 0000: 6c707041 74616369 206e6f69 676e6148
>> >> > 0010: 554f2020 4f4f4c54 58452e4b 2e392045
>> >> > 0020: 2e302e30 36313432 206e6920 676e7568
>> >> > 0030: 20707061 2e302e30 20302e30 6f207461
>> >> > 0040: 65736666 30302074 30303030 3030
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > "Roady [MVP]" wrote:
>> >> >
>> >> >> What is logged to the Event Viewer regarding this?
>> >> >> Are you using Word or Outlook as the email editor?
>> >> >>
>> >> >> Additionally see;
>> >> >> http://www.howto-outlook.com/faq/outlookdoesntstart.htm
>> >> >>
>> >> >> --
>> >> >> Robert Sparnaaij [MVP-Outlook]
>> >> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> >> http://www.howto-outlook.com/
>> >> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >> >>
>> >> >> http://www.msoutlook.info/
>> >> >> Real World Questions, Real World Answers
>> >> >>
>> >> >> -----
>> >> >>
>> >> >> "Paul" <Paul@discussions.microsoft.com> wrote in message
>> >> >> news:F0A3FFBD-DC59-46ED-9B81-D160C6A56D86@microsoft.com...
>> >> >> > Microsoft Visual C ++ Runtime Library
>> >> >> >
>> >> >> > Runtime Error
>> >> >> > Program:C\program\microsoft~2\Office\outlook.exe
>> >> >> > This application has requested the Runtime to terminate it in an
>> >> >> > unusual
>> >> >> > way
>> >> >> >
>> >> >> > Running XP
>> >> >> > I have:
>> >> >> > Re installed Office 2000
>> >> >> > Repair & Detect
>> >> >> > Updated service packs
>> >> >> >
>> >> >> > Can anyone help? Thankyou
>> >> >> >
>> >> >>
03 Jul 2008Outlook 200 crashes when I open email or forward email.Paul
03 Jul 2008\ Re: Outlook 200 crashes when I open email or forward email.Roady [MVP]
04 Jul 2008   |- Re: Outlook 200 crashes when I open email or forward email.Paul
04 Jul 2008   \ Re: Outlook 200 crashes when I open email or forward email.Paul
04 Jul 2008      \ Re: Outlook 200 crashes when I open email or forward email.Roady [MVP]
04 Jul 2008         |- Re: Outlook 200 crashes when I open email or forward email.Paul
04 Jul 2008         \ Re: Outlook 200 crashes when I open email or forward email.Paul
04 Jul 2008            \ Re: Outlook 200 crashes when I open email or forward email.Roady [MVP]
05 Jul 2008               |- Re: Outlook 200 crashes when I open email or forward email.Paul
06 Jul 2008               |  \ Re: Outlook 200 crashes when I open email or forward email.Roady [MVP]
05 Jul 2008               \ Re: Outlook 200 crashes when I open email or forward email.Paul
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