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- Subject: Re: Outlook 2000 starting problem
- Author: neo [mvp outlook]
- Date: 19 Oct 2008
- References: 1 2 3
The last security update to cause ZoneAlarm issues is:
http://support.microsoft.com/kb/956803
The one before the above was this one in July
http://support.microsoft.com/?kbid=951748
Yes, you remove updates one at a time via the add/remove programs applet in
the control panel. When you open the add/remove programs applet, make sure
the box at the top to show updates is checked. Once that is done, look for
the above two below Windows XP.
Note: You may wish to check with ZoneAlarm to see if they have an updated
version that is compatible with the above. Once you have ZA updated, I
would reapply the MS Updates.
"BanjoLouie" <BanjoLouie@discussions.microsoft.com> wrote in message
news:1F321DBC-61B6-49C4-B3C5-339547EE2F5A@microsoft.com...
http://support.microsoft.com/kb/956803
The one before the above was this one in July
http://support.microsoft.com/?kbid=951748
Yes, you remove updates one at a time via the add/remove programs applet in
the control panel. When you open the add/remove programs applet, make sure
the box at the top to show updates is checked. Once that is done, look for
the above two below Windows XP.
Note: You may wish to check with ZoneAlarm to see if they have an updated
version that is compatible with the above. Once you have ZA updated, I
would reapply the MS Updates.
"BanjoLouie" <BanjoLouie@discussions.microsoft.com> wrote in message
news:1F321DBC-61B6-49C4-B3C5-339547EE2F5A@microsoft.com...
>I am having the exact same problems since a few nights ago when I received
>7
> automatic Windows updates. I have Outlook 2000 and Windows XP and SP3 on
> an
> old Gateway.
>
> But, if I shut down ZoneAlarm, I can open Outlook. If I do that and then
> try to open ZA, I get the "not enough memory" error.
>
> I do have the Office 2000 disks that came with my computer. I first tried
> Repair and then install. When I selected install, I had not uninstalled
> first. Both took a while to run and both said they were successful. They
> did not solve the problem.
>
> I freed up space on my hard drive, though i only have about 2G fee space
> left and cut my pst file size in half by archiving a ton of stuff. I'm
> probably at 400M now. I also increased my pageing file size to 1220M. It
> was around 300. No luck.
>
> I'm pretty sure it's the new updates that did it. Everything was fine the
> night before. Can I remove them one at a time? How do I do that? Please
> let me know of any other things to try. Thanks.
>
> "DL" wrote:
>
>7
> automatic Windows updates. I have Outlook 2000 and Windows XP and SP3 on
> an
> old Gateway.
>
> But, if I shut down ZoneAlarm, I can open Outlook. If I do that and then
> try to open ZA, I get the "not enough memory" error.
>
> I do have the Office 2000 disks that came with my computer. I first tried
> Repair and then install. When I selected install, I had not uninstalled
> first. Both took a while to run and both said they were successful. They
> did not solve the problem.
>
> I freed up space on my hard drive, though i only have about 2G fee space
> left and cut my pst file size in half by archiving a ton of stuff. I'm
> probably at 400M now. I also increased my pageing file size to 1220M. It
> was around 300. No luck.
>
> I'm pretty sure it's the new updates that did it. Everything was fine the
> night before. Can I remove them one at a time? How do I do that? Please
> let me know of any other things to try. Thanks.
>
> "DL" wrote:
>
>> In order to repair Outlook, or Office, you would need the Office cd,
>> which
>> would have been supplied by Dell.
>> Since Office 2000 is out of support you cannot obtain replacement disks
>> from
>> either Dell or MS.
>> Your only real alternative is borrow or buy a set of Office disks, of the
>> same version currently installed.
>>
>> "DAE" <DAE@discussions.microsoft.com> wrote in message
>> news:421AD4EF-DC86-4744-907E-4BA353387195@microsoft.com...
>>
>>
>> which
>> would have been supplied by Dell.
>> Since Office 2000 is out of support you cannot obtain replacement disks
>> from
>> either Dell or MS.
>> Your only real alternative is borrow or buy a set of Office disks, of the
>> same version currently installed.
>>
>> "DAE" <DAE@discussions.microsoft.com> wrote in message
>> news:421AD4EF-DC86-4744-907E-4BA353387195@microsoft.com...
>> >I am having a problem correctly starting Outlook 2000. It seems that I
>> >have
>> > been having the problem after installing Windows XP SP3 and a crash
>> > shortly
>> > thereafter. My Outlook.pst file is now fragmented and has not been able
>> > to
>> > defragment after running Defragmenter. Outlook 2000 is now VERY slow to
>> > start
>> > (if it does).
>> > Without any pattern I can see I get some of the following errors:
>> > "The application requires the Windows installer to run"; "Unable to
>> > open
>> > the
>> > Outlook window. Out of memory or system resources. Close some windows
>> > or
>> > programs and try again"; "There is not enough free memory to run this
>> > program. Quit one or more programs, and then try again. MAPI 1.0
>> > [000004C9]";
>> > "The required file OUTLRPC.dll cannot be found in your path, please
>> > reinstall
>> > Microsoft Outlook."and another error indicating tht the virtual memory
>> > minimum is too low. I have read the MS service help stating that to
>> > correct
>> > it I could adjust the page file size which I believe I had successfully
>> > completed with out alleviating the problem.
>> > I have seen from Task Manager that when Outlook 2000 is started the
>> > page
>> > file use rises to its maximum, 1.96GB.
>> > I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry
>> > and
>> > spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not
>> > now
>> > have the System Restore point I created prior to XP SP3 install, or the
>> > restore point SP3 created. I have tried to correct this from what I had
>> > read
>> > and have become rather frazzled so much so that I cannot recall a good
>> > timeline of corrective events and actions I have taken. I know that at
>> > one
>> > point I did use System Restore to go back to the point that the Windows
>> > SP3
>> > had created and do not properly recall if it was before or after
>> > running
>> > the
>> > third party software if I was back to Windows SP2. I went back to my
>> > last
>> > System Restore point and was still at SP2. I downloaded and ran the SP3
>> > file
>> > and was not able to do so as it stated that some components were
>> > already
>> > installed. I have since been successful in installing Windows SP3.
>> > I do not have the installation disk for Windows XP or Office 2k. I did
>> > a
>> > search for the file: "OUTLRPC.dll" and there was none found. I have
>> > found
>> > that particular file on a website on the internet and have downloaded
>> > it.
>> > I
>> > do not feel very confident about placing it within an MS Office
>> > folder...if I
>> > even knew if it would solve the problem and where it should go.
>> > On startup of Outlook, the title screen does not show that Outlook is
>> > licensed to me as it displayed prior to this problem.
>> > I cannot run the Office service packs/releases because it indicates it
>> > needs
>> > the Office installation disk. I have never had the installation disk as
>> > I
>> > bought the computer from Dell and the software was preloaded.
>> > How can I remedy this problem?
>> >
>> > Msvcrt40.dll
>> > Oleaut32.dll
>>>> >have
>> > been having the problem after installing Windows XP SP3 and a crash
>> > shortly
>> > thereafter. My Outlook.pst file is now fragmented and has not been able
>> > to
>> > defragment after running Defragmenter. Outlook 2000 is now VERY slow to
>> > start
>> > (if it does).
>> > Without any pattern I can see I get some of the following errors:
>> > "The application requires the Windows installer to run"; "Unable to
>> > open
>> > the
>> > Outlook window. Out of memory or system resources. Close some windows
>> > or
>> > programs and try again"; "There is not enough free memory to run this
>> > program. Quit one or more programs, and then try again. MAPI 1.0
>> > [000004C9]";
>> > "The required file OUTLRPC.dll cannot be found in your path, please
>> > reinstall
>> > Microsoft Outlook."and another error indicating tht the virtual memory
>> > minimum is too low. I have read the MS service help stating that to
>> > correct
>> > it I could adjust the page file size which I believe I had successfully
>> > completed with out alleviating the problem.
>> > I have seen from Task Manager that when Outlook 2000 is started the
>> > page
>> > file use rises to its maximum, 1.96GB.
>> > I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry
>> > and
>> > spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not
>> > now
>> > have the System Restore point I created prior to XP SP3 install, or the
>> > restore point SP3 created. I have tried to correct this from what I had
>> > read
>> > and have become rather frazzled so much so that I cannot recall a good
>> > timeline of corrective events and actions I have taken. I know that at
>> > one
>> > point I did use System Restore to go back to the point that the Windows
>> > SP3
>> > had created and do not properly recall if it was before or after
>> > running
>> > the
>> > third party software if I was back to Windows SP2. I went back to my
>> > last
>> > System Restore point and was still at SP2. I downloaded and ran the SP3
>> > file
>> > and was not able to do so as it stated that some components were
>> > already
>> > installed. I have since been successful in installing Windows SP3.
>> > I do not have the installation disk for Windows XP or Office 2k. I did
>> > a
>> > search for the file: "OUTLRPC.dll" and there was none found. I have
>> > found
>> > that particular file on a website on the internet and have downloaded
>> > it.
>> > I
>> > do not feel very confident about placing it within an MS Office
>> > folder...if I
>> > even knew if it would solve the problem and where it should go.
>> > On startup of Outlook, the title screen does not show that Outlook is
>> > licensed to me as it displayed prior to this problem.
>> > I cannot run the Office service packs/releases because it indicates it
>> > needs
>> > the Office installation disk. I have never had the installation disk as
>> > I
>> > bought the computer from Dell and the software was preloaded.
>> > How can I remedy this problem?
>> >
>> > Msvcrt40.dll
>> > Oleaut32.dll
>>
>>
| 07 Sep 2008 | Outlook 2000 starting problem | .DAE |
| 08 Sep 2008 |  Re: Outlook 2000 starting problem | .DL |
| 18 Oct 2008 |  Re: Outlook 2000 starting problem | .BanjoLouie |
| 19 Oct 2008 | Re: Outlook 2000 starting problem | .neo [mvp outlook] |
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