Hi Brian. Thanks very much replying to me

Here's the problem in a nutshell, my father uses outlook '03 and he collects
a lot of mail, via an e-mail group he's on or other e-mails. Now, Outlook
has become un-useable so that he can not receive any more e-mails. And I'm
trying to get it sorted out for him but I have no knowledge of Outlook and
so I'm at a loss on what to do.

He had in the past this exact same problem with outlook 2000, then he
upgraded to '03 thinking that it would help but it hasn't. So that's the
problem in a nutshell.

Can you help?

John