"John S. Sapyta." <jsapyta@cox.net> wrote in message
news:OCt$BhoKJHA.1156@TK2MSFTNGP04.phx.gbl...
> The way you told me to look for type of .pst its using is didn't match the
> way I found it. I first selected the inbox, then went to File -> Data
> Management -> Settings, then on the format line it says Personal Folders
> file (97-2002). It looks like its using 2000 format still eh?
There are multiple ways to see a PST's properties. Yes it's an old format
PST and I'd recommend you fix that by following the process outlined on the
Slipstick link I cited.
> Updates:
>
> I'm able to remove old messages from the Inboxes, which was the original
> problem all along, then
> able permanently delete them.
>
> Here's some more questions for you.
>
> After I have removed messages from the oversize inbox, shouldn't .pst file
> size shrink too?
No. If you get enough "white space" (space occupied by deleted items), then
Outlook should cpomact the PST and reduce its size on disk. You can also
right-click the root of the folder set, choose Properties, click Advanced,
then Compact Now to reduce its size.
> Also you said, if outlook was using the 2000 .pst file size, I should
> change over to '03 since its much larger, right? Well how do I do that?
> Does that affect the messages and contacts that's already in there?
I already gave you the link describing this back on October 8. You'll be
moving the existing messages, contacts, calendar events, and so on to a new
PST with the newer format. Perform the move carefully and you won't have
any issues. Prior to that, it would be a good idea to make a backup of you
r Outlook data by making a copy of the PST(s) while Outlook is closed.
Brian Tillman [MVP-Outlook]