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- Subject: Re: Outlook 2007 blue screen of death BSOD
- Author: Roady [MVP]
- Date: 22 Nov 2008
- References: 1
Which version of Windows are you using?
Which type of mail account are you using?
As you are experiencing this during the send/receive progress I'm suspecting
you are running something that integrates with that such as a virus scanner
that integrates with Outlook. Disable this integration and try again.
See http://www.msoutlook.info/question/20
Real World Questions, Real World Answers
-----
"Harry" <Harry @discussions.microsoft.com> wrote in message
news:F8EA4DA6-7AAA-41CF-A272-1F870E7D0124@microsoft.com...
Which type of mail account are you using?
As you are experiencing this during the send/receive progress I'm suspecting
you are running something that integrates with that such as a virus scanner
that integrates with Outlook. Disable this integration and try again.
See http://www.msoutlook.info/question/20
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
Real World Questions, Real World Answers
-----
"Harry" <Harry @discussions.microsoft.com> wrote in message
news:F8EA4DA6-7AAA-41CF-A272-1F870E7D0124@microsoft.com...
> I just installed Outlook 2007 and now I have the BSOD right after the
> send/receive process begins. I have uninstalled and reinstalled Outlook
> several times. This only occurred since I installed the Outlook 07. I am
> NOT going to re-install all of my software since this only started right
> after Outlook showed up on the scene. HELP!!!
>
> "man without an email system..." wrote:
>
> send/receive process begins. I have uninstalled and reinstalled Outlook
> several times. This only occurred since I installed the Outlook 07. I am
> NOT going to re-install all of my software since this only started right
> after Outlook showed up on the scene. HELP!!!
>
> "man without an email system..." wrote:
>
>> hi - as a further update - ive reset up my account and now im getting
>> BSOD
>> errors again. I even get them if im working offline??? Within about 2
>> minutes
>> of opening outlook the BSOD kicks in - yet i used the machine for 3 hours
>> this afternoon with no problems.....
>>
>> "man without an email system..." wrote:
>>
>> BSOD
>> errors again. I even get them if im working offline??? Within about 2
>> minutes
>> of opening outlook the BSOD kicks in - yet i used the machine for 3 hours
>> this afternoon with no problems.....
>>
>> "man without an email system..." wrote:
>>
>> > Hi - good idea! I tried creating a new profile just now with no account
>> > info
>> > at all and outlook has been running for 10 minutes or so whilst detect
>> > and
>> > repair runs without crashing.
>> >
>> > This is looking promising - i guess its something in my profile causing
>> > the
>> > bsod - a bit of an extreme reaction from outlook i feel? I am using the
>> > rpc
>> > tunnel settings of outlook so maybe its a problem with that? It was the
>> > standard profile that i downloaded from 1and1 so im guessing that there
>> > will
>> > be a lot of people with problems with BSOD soon!
>> >
>> > Thanks,
>> >
>> > Stewart
>> >
>> > "Diane Poremsky" wrote:
>> >
>> > info
>> > at all and outlook has been running for 10 minutes or so whilst detect
>> > and
>> > repair runs without crashing.
>> >
>> > This is looking promising - i guess its something in my profile causing
>> > the
>> > bsod - a bit of an extreme reaction from outlook i feel? I am using the
>> > rpc
>> > tunnel settings of outlook so maybe its a problem with that? It was the
>> > standard profile that i downloaded from 1and1 so im guessing that there
>> > will
>> > be a lot of people with problems with BSOD soon!
>> >
>> > Thanks,
>> >
>> > Stewart
>> >
>> > "Diane Poremsky" wrote:
>> >
>> > > did you try using detect and repair? (aka Office Diagnostics) if you
>> > > have
>> > > the suite, you can run it from any office application.
>> > >
>> > > did you make a new profile? no need to delete your current one yet,
>> > > just
>> > > test it with a new one - and the new one can connect to a pop3 or any
>> > > server
>> > > type - you basically just need to see if it works ok with a new
>> > > profile.
>> > >
>> > > --
>> > > Diane Poremsky [MVP - Outlook]
>> > > Author, Teach Yourself Outlook 2003 in 24 Hours
>> > > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> > > Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>> > >
>> > > Outlook Tips by email:
>> > > dailytips-subscribe-request@lists.outlooktips.net
>> > >
>> > > Outlook Tips: http://www.outlook-tips.net/
>> > > Outlook & Exchange Solutions Center: http://www.slipstick.com
>> > > Subscribe to Exchange Messaging Outlook newsletter:
>> > > EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>> > >
>> > >
>> > > "man without an email system..." <man without an email
>> > > system...@discussions.microsoft.com> wrote in message
>> > > news:003FB905-03CF-465F-B044-1644CCC97066@microsoft.com...
>> > > have
>> > > the suite, you can run it from any office application.
>> > >
>> > > did you make a new profile? no need to delete your current one yet,
>> > > just
>> > > test it with a new one - and the new one can connect to a pop3 or any
>> > > server
>> > > type - you basically just need to see if it works ok with a new
>> > > profile.
>> > >
>> > > --
>> > > Diane Poremsky [MVP - Outlook]
>> > > Author, Teach Yourself Outlook 2003 in 24 Hours
>> > > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> > > Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>> > >
>> > > Outlook Tips by email:
>> > > dailytips-subscribe-request@lists.outlooktips.net
>> > >
>> > > Outlook Tips: http://www.outlook-tips.net/
>> > > Outlook & Exchange Solutions Center: http://www.slipstick.com
>> > > Subscribe to Exchange Messaging Outlook newsletter:
>> > > EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>> > >
>> > >
>> > > "man without an email system..." <man without an email
>> > > system...@discussions.microsoft.com> wrote in message
>> > > news:003FB905-03CF-465F-B044-1644CCC97066@microsoft.com...
>> > > > Hi - ive just upgraded outlook 2003 to 2007, now i get a BSOD
>> > > > shortly
>> > > > after
>> > > > opening outlook. Ive deleted all files in c:\documents and
>> > > > settings\username\application data\outlook and local
>> > > > files\application
>> > > > data\outlook , still i get the BSOD. Its not instant, its after 5
>> > > > mins or
>> > > > so
>> > > > of outlook downloading my mailbox. my profile is connecting to
>> > > > exchange
>> > > > over
>> > > > https.
>> > > >
>> > > > Any ideas appreciated - the bsod is Error code 0000007f, parameter1
>> > > > 00000000, parameter2 00000000, parameter3 00000000, parameter4
>> > > > 00000000.
>> > > >
>> > > > Microsoft article suggests its a kernel error - but it only happens
>> > > > after
>> > > > i
>> > > > try to use outlook. If i dont use outlook it dont happen.....
>> > >>> > > > shortly
>> > > > after
>> > > > opening outlook. Ive deleted all files in c:\documents and
>> > > > settings\username\application data\outlook and local
>> > > > files\application
>> > > > data\outlook , still i get the BSOD. Its not instant, its after 5
>> > > > mins or
>> > > > so
>> > > > of outlook downloading my mailbox. my profile is connecting to
>> > > > exchange
>> > > > over
>> > > > https.
>> > > >
>> > > > Any ideas appreciated - the bsod is Error code 0000007f, parameter1
>> > > > 00000000, parameter2 00000000, parameter3 00000000, parameter4
>> > > > 00000000.
>> > > >
>> > > > Microsoft article suggests its a kernel error - but it only happens
>> > > > after
>> > > > i
>> > > > try to use outlook. If i dont use outlook it dont happen.....
| 22 Nov 2008 | Re: Outlook 2007 blue screen of death BSOD | .Harry |
| 22 Nov 2008 |  Re: Outlook 2007 blue screen of death BSOD | .Roady [MVP] |
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