• Subject: Re: Trouble addressing e-mail (OL2003 SP3)
  • Author: VanguardLH
  • Date: 03 Oct 2008
  • References: 1
Joe McGuire wrote:

> After creating a new profile etc. following "Enter Network Password"
> problems (subject of an earlier post) I find I cannot address e-mail. All
> my Contacts show up; e-mail comes in and I can reply to e-mail. But when I
> compose a new e-mail and click on "To" to enter a Contact's e-mail address I
> get this error message:
>
> "The address list could not be displayed. The Contacts folder associated
> with this address list could not be opened; it may have been moved or
> deleted, or you do not have permission. For information on how to remove
> this folder from the Outlook Address Book, see Microsoft Office Outlook
> Help." (
>
> Then the "Select Names" window opens and the little Show Names From window
> says Contacts. But the darned thing is totally blank. I would assume that
> Address Book, Address List and Contacts are pretty much the same thing but
> obviously they are not--at least to OL. I have no idea which of these OL
> uses when I click on "To" or maybe there is something else again. I would
> appreciate any help to get this part of OL working again!

I don't have Outlook at hand so this is from memory (and for OL2002).
Open the Outlook Address Book (OAB). This really isn't an address book
but a container of contact-type folders that have been configured for
inclusion in this container. Do you see any contacts in the OAB? If
not, is there a drop-down list to select different contact folders in
the OAB? If so, select a different one and see if contacts show up. If
contacts show up when selecting a different container, you need to
change which is the default contact folder. That's the part I'm fuzzy
on. I think you use the Mail applet in Control Panel to look at address
books (you can there, too, from data management in Outlook, I think) and
select what is the order from where you get contacts.

Each contact-folder you want to show up in the OAB must be enabled to
show up there. Look at the properties of the contact-type folder and
make sure under the OAB tab that it is enabled for inclusion in the oAB.
03 Oct 2008Trouble addressing e-mail (OL2003 SP3).Joe McGuire
03 Oct 2008|- Re: Trouble addressing e-mail (OL2003 SP3).VanguardLH
03 Oct 2008|  \ Re: Trouble addressing e-mail (OL2003 SP3).Joe McGuire
03 Oct 2008\ Progress Report.Joe McGuire
03 Oct 2008   \ Re: Progress Report.VanguardLH
04 Oct 2008      \ Re: Progress Report.Joe McGuire
04 Oct 2008         \ Re: Progress Report.VanguardLH
04 Oct 2008            \ Re: Progress Report.Joe McGuire
05 Oct 2008               \ Re: Progress Report.VanguardLH
06 Oct 2008                  \ Re: Progress Report.Joe McGuire
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