|
Tried disable the e-mail scanner and made no difference and disable anti
virus all together and still the same problem
"Roady [MVP]" wrote:
virus all together and still the same problem
"Roady [MVP]" wrote:
> Well, that could be caused by your virus scanner needing to load a Word
> component to read and scan the document. Once loaded, it works until you
> reboot and it needs to be loaded again. Either way, that kind of integration
> is completely redundant, doesn't offer any extra layer of protection and
> should be disabled.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Vwood" <Vwood@discussions.microsoft.com> wrote in message
> news:14E4D4E7-D977-4EC4-87A3-702A86C8BA65@microsoft.com...
> component to read and scan the document. Once loaded, it works until you
> reboot and it needs to be loaded again. Either way, that kind of integration
> is completely redundant, doesn't offer any extra layer of protection and
> should be disabled.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Vwood" <Vwood@discussions.microsoft.com> wrote in message
> news:14E4D4E7-D977-4EC4-87A3-702A86C8BA65@microsoft.com...
> > Definately word 97! We are support company and we support them and no
> > idea
> > why they have not upgraded yet.
> > In the e-mail you click the paper click select your files to attach say ok
> > and then it hangs for approx a minute and then it comes to life and the
> > file
> > is attached. I am not sure about anti virus as after that subsequent
> > attachments are fine even in the same e-mail with different documents but
> > if
> > you reboot and then try again the first time it will hang
> >
> > "Roady [MVP]" wrote:
> >
>> > idea
> > why they have not upgraded yet.
> > In the e-mail you click the paper click select your files to attach say ok
> > and then it hangs for approx a minute and then it comes to life and the
> > file
> > is attached. I am not sure about anti virus as after that subsequent
> > attachments are fine even in the same e-mail with different documents but
> > if
> > you reboot and then try again the first time it will hang
> >
> > "Roady [MVP]" wrote:
> >
> >> Let me recap your configuration as posted;
> >> -Outlook 2003
> >> -Word 2007
> >> -Word 97 SR2
> >>
> >> Are you sure about that? What are you doing with Word 97?
> >>
> >> Anyway, which method of attaching are you using and at what exact point
> >> is
> >> it hanging? If you have a virus scanner that integrates with Outlook
> >> and/or
> >> Office, disable this integration and try again.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Vwood" <Vwood@discussions.microsoft.com> wrote in message
> >> news:65216744-7F6F-4BB3-8150-674A81A08BFC@microsoft.com...
> >>
> >> -Outlook 2003
> >> -Word 2007
> >> -Word 97 SR2
> >>
> >> Are you sure about that? What are you doing with Word 97?
> >>
> >> Anyway, which method of attaching are you using and at what exact point
> >> is
> >> it hanging? If you have a virus scanner that integrates with Outlook
> >> and/or
> >> Office, disable this integration and try again.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Vwood" <Vwood@discussions.microsoft.com> wrote in message
> >> news:65216744-7F6F-4BB3-8150-674A81A08BFC@microsoft.com...
> >> > I am using outlook 2003 SP3 and after a restart of my PC the first time
> >> > I
> >> > try
> >> > to attach a word document to an e-mail it take a long time. It hangs
> >> > for
> >> > approximately a minute before it has finished attaching. Subsequent
> >> > word
> >> > documents are then ok until the pc is rebooted again. Other file types
> >> > are
> >> > not a problem at all when attaching it just seems to be the first word
> >> > document after a reboot. I am using Word 2007. I have done the usual
> >> > office
> >> > updates and installed SR2 for word 97.
> >>> >> > I
> >> > try
> >> > to attach a word document to an e-mail it take a long time. It hangs
> >> > for
> >> > approximately a minute before it has finished attaching. Subsequent
> >> > word
> >> > documents are then ok until the pc is rebooted again. Other file types
> >> > are
> >> > not a problem at all when attaching it just seems to be the first word
> >> > document after a reboot. I am using Word 2007. I have done the usual
> >> > office
> >> > updates and installed SR2 for word 97.
> >>
| 03 Jul 2008 | adding attachments to e-mails | .Vwood |
| 03 Jul 2008 |  Re: adding attachments to e-mails | .Roady [MVP] |
| 03 Jul 2008 |  Re: adding attachments to e-mails | .Vwood |
| 03 Jul 2008 | Re: adding attachments to e-mails | .Roady [MVP] |
| 04 Jul 2008 | Re: adding attachments to e-mails | .Vwood |
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