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- Subject: Re: bad message?
- Author: Pat Willener
- Date: 04 Dec 2008
- References: 1 2 3
If it's running fine in Safe Mode, then it's an add-on, such as
antivirus, causing the problem. Disable or uninstall it to see if this
is indeed the cause.
Account type is POP/SMTP, IMAP, or Exchange Server; but I don't need to
know that any longer.
Rockitman wrote:
antivirus, causing the problem. Disable or uninstall it to see if this
is indeed the cause.
Account type is POP/SMTP, IMAP, or Exchange Server; but I don't need to
know that any longer.
Rockitman wrote:
> No problems with this message when running Outlook in Safe mode.
>
> Outlook 2003
> HTML message
> Not sure what you mean by account type.
>
>
>
> "Pat Willener" wrote:
>
>
> Outlook 2003
> HTML message
> Not sure what you mean by account type.
>
>
>
> "Pat Willener" wrote:
>
>> Does this also happen if you start Outlook in Safe Mode (Start -> Run ->
>> outlook.exe /safe)?
>>
>> What version of Outlook?
>> What account type?
>> What message type?
>>
>> P.S. don't end Outlook by turning off the PC; use Task Manager to end
>> the process.
>>
>> Rockitman wrote:
>> outlook.exe /safe)?
>>
>> What version of Outlook?
>> What account type?
>> What message type?
>>
>> P.S. don't end Outlook by turning off the PC; use Task Manager to end
>> the process.
>>
>> Rockitman wrote:
>>> we have a short email message that when you try to reply or forward, the pc
>>> hourglasses and Outlook freezes up. You have to end up turning off the pc
>>> and restarting.
>>>
>>> The sender of the message has sent others that behave fine.
>>>
>>> What could cause this?
>>>
>>> There are no attachments in the message. The users has sent us dozens of
>>> similar messages that do not exhibit this problem.
>>>
>>> She sends from BankofAmerica.com
>>> hourglasses and Outlook freezes up. You have to end up turning off the pc
>>> and restarting.
>>>
>>> The sender of the message has sent others that behave fine.
>>>
>>> What could cause this?
>>>
>>> There are no attachments in the message. The users has sent us dozens of
>>> similar messages that do not exhibit this problem.
>>>
>>> She sends from BankofAmerica.com
| 03 Dec 2008 | bad message? | .Rockitman |
| 03 Dec 2008 |  Re: bad message? | .Pat Willener |
| 04 Dec 2008 |  Re: bad message? | .Rockitman |
| 04 Dec 2008 | Re: bad message? | .Pat Willener |
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