Sounds like you have Theme applied. Set your Theme selection to (No Theme).
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
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"SunshineDi" <SunshineDi@discussions.microsoft.com> wrote in message
news:2B9E9EA6-77BC-4756-B419-F9E75629463F@microsoft.com...
> We seem to be stuck.
>
> We have Outlook 2007 - installed recently. Everything was working
> great --
> until -- we don't know what happened, BUT when we compose a new mail
> message,
> the background is gridded and the font is yellow (on white so we cannot
> see
> it!).
>
> I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> --> Font for new mail messages on both profiles and tried to force the
> font
> black (so black instead of automatic) and tried to reset the fonts by
> selecting +Body under fonts to no avail. We start a new email message and
> we
> have the grid and the yellow font.
>
> Replying and Forwarding messages font comes out black, however, it is not
> the font we tell it -- it's New Times Roman, instead of Arial that we
> selected -- tried resetting that +Body under font, but nothing changes.
>
> Please help!
> ~Diane