• Subject: Operation failed due to a registry or installation problem
  • Author: S. Washington
  • Date: 29 Jun 2008
  • References:
Hi,
I accidentally deleted operating system files while freeing capacity on my C
drive so I had to reinstall my operating system (XP) and MS Office
Professional Edition 2003.

Microsoft Outlook is still giving me problems after the reinstallation.
When I try to create a new email profile, I get an error message: "The
operation failed due to a registry or installation problem. Restart Outlook
and try again. If the problem persists, please reinstall".

I tried creating a new email profile per the following links:
http://support.microsoft.com/kb/315048/en-us
http://support.microsoft.com/kb/287072/en-us
and a few different links on the discussion board, however, when I get to
the point

"7. In the E-mail Accounts dialog box, click Add a new e-mail account, and
then click Next," the software/computer will not allow me to make any
adjustments to this dialogue box.

I have tried repairing/reinstalling the software without any success.

What else can I try?

Thanks!
29 Jun 2008Operation failed due to a registry or installation problem.S. Washington
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