Post the exact steps you are taking and the exact error message you receive (or the exact prompt if not an error message) Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, SummerSunGirl asked: | I'm on Outlook 2007, it often gets hung for long periods of time and | also crashes. It will ask me several times to input my connection | settings for my msn account. How do i fix this, it's very | frustrating.