Hello!

We are experiencing an issue where "used cached exchange mode" is greyed out
on a Windows XP SP2 pc with Office 2003 SP3 installed.

We are using a group policy setting (user policy) that dictates that cached
mode is enabled.

Can you tell me what the salient settings are needed to get cached mode to
become available?

I can log in (i am workstation admin) and the setting is enabled, however
when a normal user logs in they cannot, despite the fact they have admin
access to the pc.