I have the same problem with RoadRunner. Was told the same thing - you can't
send e-mail if you are off their network. Have to use webmail. I get the
"can't log on to SMTP server" error message. Tried putting in my username
password on the Outlook advanced settings, but to no avail.
"Ed Gomez" wrote:
> Using Microsoft Outlook, I can't send email when I'm away from
> home. It appears that a setting isn't set correctly re: the outgoing
> mail server. I'm receiving email without a problem. Can you help ?
> Thank you.