Ed Gomez,
You might want to try changing the outgoing mail server (SMTP) port setting
for your Charter acct from the default of 25, to one of the following.
587
465 (Comcast recommends this port if the PC is used while traveling, and
hooking up to hotel Wi-Fi service).
995
Comcast has started to block Port 25 for some areas of the country and
individuals, and require them to use port "587" (w/o) quotes. Charter.net
may be requiring the same for certain parts of the country or individuals.
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"Ed Gomez" <EdGomez@discussions.microsoft.com> wrote in message
news:E1555B93-614E-4F00-B793-46E6ABD24CB6@microsoft.com...
Ouch ! Sounds like there isn't much we can do then. I was really hoping we
could find a way by adjusting the settings on the Microsoft Outlook side.
"JSB" wrote:
> I have the same problem with RoadRunner. Was told the same thing - you
> can't
> send e-mail if you are off their network. Have to use webmail. I get the
> "can't log on to SMTP server" error message. Tried putting in my username
> password on the Outlook advanced settings, but to no avail.
>
> "Ed Gomez" wrote:
>
> > Using Microsoft Outlook, I can't send email when I'm away from
> > home. It appears that a setting isn't set correctly re: the outgoing
> > mail server. I'm receiving email without a problem. Can you help ?
> > Thank you.