Hi Mark,
did you try to start Outlook in "safe mode"?
http://articles.techrepublic.com.com/5100-22_11-5108514.html
Did you try to start Outlook with another Windows user account?
Did you visit the "Event Manager" and if "yes", do you see error entzries in
the "event manager"?
Did you try the "Office repair"?
--
Oliver Vukovics
Share Outlook without Exchange (Vista Ready): Public ShareFolder
Synchronize Outlook between PC and Notebook: Public SyncTool
http://www.publicshareware.com
"Mark Krause" <MarkKrause@discussions.microsoft.com> schrieb im Newsbeitrag
news:25DDEE5A-08BC-48D6-B731-FD58BA48AB14@microsoft.com...
>I added a new e-mail profile and got the same "unknown external error"
> message. Another suggestion
> --
> MK
>
>
> "Oliver Vukovics [Public Shareware]" wrote:
>
>> Hi Mark,
>>
>> create a new Outlook profile and try to open Outlook again with a new
>> profile.
>>
>> How to create a new e-mail profile in Outlook 2003?:
>>
http://support.microsoft.com/?kbid=829918
>>
>> Maybe it helps.
>>
>> --
>> Oliver Vukovics
>> Share Outlook without Exchange (Vista Ready): Public ShareFolder
>> Get reminders from Public Folders: Public Reminder Addin
>>
http://www.publicshareware.com
>>
>> "Mark Krause" <MarkKrause@discussions.microsoft.com> schrieb im
>> Newsbeitrag
>> news:BE11FC86-D0E2-4066-8F84-E2C397286095@microsoft.com...
>> > We have a new computer with VIsta. I am unable to successfully open
>> > Outlook.
>> > When I open Outlook it asks if I want to open using BCM and I say no.
>> > It
>> > says it cannot complete because of external error. When I try and do a
>> > send/receive it says no object can be found. When I try to open my
>> > archive
>> > e-mail or calendar or contacts, Outlook shuts down. I am thoroughly
>> > frustrated. Can anyone provide a rather novice computer person a
>> > suggestion?
>> > Much appreciated
>> > --
>> > MK
>>
>>