There seems to be a compatibility issue between the OL 2003 and OL 2007 and I
think it is the way I upgraded. OL 2007 is very unstable - crashes
constantly, freezes, comes up with an error message "The document template is
not valid" whenever I try to create an email, open an email, create an
appointment, a task etc. I also do not have an address book, even though I
imported my contacts. I understand you have to create a link so that Outlook
will use your contacts as your address book. I have followed the steps set
out by Microsoft but my Contacts is greyed out and I can't select it to link
as my address book. Something is seriously wrong with it.

Dell have told me I need to use the Import/Export Wizard to transfer my
settings across (this was 12 months ago I did the initial transfer using
Files and Transfer Wizard in XP). I run Vista Home Premium on this new laptop
with Office 2007.

Can I delete everything, do a fresh install of 2007 and create my contacts
from scratch and set up my email addresses again?