Act9Ext.dll is an addin from Sage Act! application, uninstall Act?
gwmsp1.dll; google reveals 'not found' maybe your PC is infected with some
malaware?
"kkb" <kkb@discussions.microsoft.com> wrote in message
news:72166ACD-B89F-4A45-8275-FD55727CFD4E@microsoft.com...
>I am having problems installing outlook 2003.
>
> The error messages I am receiving are as follows:
>
> unable to open your default email folders. an unexpected error has
> occurred.
> Mapi was unable to load the information service gwmsp1.dll. Be sure the
> service is correctly installed and configured.
>
> The add-in "C:\WINDOWS\system32\Act9Ext.dll" could not be installed or
> loaded. This problem may be resolved by using Detect and Repair on the
> Help
> menu.
>
> Any help would be much appreciated. Thanks!
>
>