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- Subject: Re: retrieving info from previous version
- Author: Madlenka24
- Date: 02 Aug 2008
- References: 1 2
I have managed to get the accounts back, thanks. But I am not sure I
understand what it is I have to do to get my inbox, sent mails and address
book back. When I open the File -> Open -> Outlook Data File... and Look in:
Outlook there are no Personal Folders Files (is this the pst-file you
mentioned?). It is possible - but I am not sure and don't know how I would
check - that my previous version was Outlook Express rather than 'just'
Outlook. Would that change the situation?
"Roady [MVP]" wrote:
understand what it is I have to do to get my inbox, sent mails and address
book back. When I open the File -> Open -> Outlook Data File... and Look in:
Outlook there are no Personal Folders Files (is this the pst-file you
mentioned?). It is possible - but I am not sure and don't know how I would
check - that my previous version was Outlook Express rather than 'just'
Outlook. Would that change the situation?
"Roady [MVP]" wrote:
> Upgrading Outlook will not delete any data. From this point it is hard to
> say why your account settings didn't transfer properly. You can reconfigure
> the account via Tools-> Account settings. To get your data back in Outlook,
> all you have to do is reconnecting your pst-file via File-> Open-> Outlook
> Data File...
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> news:E0DF27AD-7047-46D2-B325-5295B58D9DDC@microsoft.com...
> say why your account settings didn't transfer properly. You can reconfigure
> the account via Tools-> Account settings. To get your data back in Outlook,
> all you have to do is reconnecting your pst-file via File-> Open-> Outlook
> Data File...
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> news:E0DF27AD-7047-46D2-B325-5295B58D9DDC@microsoft.com...
> > I have updated my Outlook from 2000 to 2003. In the information
> > accompanying
> > the CD-ROM from which I installed the new version it seemed to suggest
> > that
> > all my data will work with the new version. When I opened the Outlook,
> > however, it did not even recognise the accounts previously used on the
> > computer. What is more disastrous, its inbox is empty and so is its
> > address
> > book. Have I really lost all the info (it goes back at least 4 years) or
> > is
> > there some way of getting this back?
>> > accompanying
> > the CD-ROM from which I installed the new version it seemed to suggest
> > that
> > all my data will work with the new version. When I opened the Outlook,
> > however, it did not even recognise the accounts previously used on the
> > computer. What is more disastrous, its inbox is empty and so is its
> > address
> > book. Have I really lost all the info (it goes back at least 4 years) or
> > is
> > there some way of getting this back?
| 02 Aug 2008 | retrieving info from previous version | .Madlenka24 |
| 02 Aug 2008 |  Re: retrieving info from previous version | .Roady [MVP] |
| 02 Aug 2008 |  Re: retrieving info from previous version | .Madlenka24 |
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