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- Subject: Re: retrieving info from previous version
- Author: Madlenka24
- Date: 02 Aug 2008
- References: 1 2 3
I have now actually managed to retrieve the address book by using File ->
Import a and Export... But I still cannot find the 1000+ emails from my
previous inbox. So what you are saying is that I need to open Outlook Express
and use the Export feature from there(?) The trouble is that I can't find
Outlook Express anywhere - is it possible that the installation of Outlook
2003 deleted it? And is it indeed possible to open Outlook Express while
Outlook 2003 is up and running?
"Roady [MVP]" wrote:
Import a and Export... But I still cannot find the 1000+ emails from my
previous inbox. So what you are saying is that I need to open Outlook Express
and use the Export feature from there(?) The trouble is that I can't find
Outlook Express anywhere - is it possible that the installation of Outlook
2003 deleted it? And is it indeed possible to open Outlook Express while
Outlook 2003 is up and running?
"Roady [MVP]" wrote:
> That would change a lot. If you were using Outlook Express, then you would
> need to use the Export feature from within Outlook Express to transfer your
> email to Outlook. That would also explain why you had to configure Outlook
> as you didn't upgrade but changed application ;-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> news:58DB2EB1-6E05-44FA-8CDD-5FEC4A11458C@microsoft.com...
> need to use the Export feature from within Outlook Express to transfer your
> email to Outlook. That would also explain why you had to configure Outlook
> as you didn't upgrade but changed application ;-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> news:58DB2EB1-6E05-44FA-8CDD-5FEC4A11458C@microsoft.com...
> > I have managed to get the accounts back, thanks. But I am not sure I
> > understand what it is I have to do to get my inbox, sent mails and address
> > book back. When I open the File -> Open -> Outlook Data File... and Look
> > in:
> > Outlook there are no Personal Folders Files (is this the pst-file you
> > mentioned?). It is possible - but I am not sure and don't know how I would
> > check - that my previous version was Outlook Express rather than 'just'
> > Outlook. Would that change the situation?
> >
> > "Roady [MVP]" wrote:
> >
> > understand what it is I have to do to get my inbox, sent mails and address
> > book back. When I open the File -> Open -> Outlook Data File... and Look
> > in:
> > Outlook there are no Personal Folders Files (is this the pst-file you
> > mentioned?). It is possible - but I am not sure and don't know how I would
> > check - that my previous version was Outlook Express rather than 'just'
> > Outlook. Would that change the situation?
> >
> > "Roady [MVP]" wrote:
> >
> >> Upgrading Outlook will not delete any data. From this point it is hard to
> >> say why your account settings didn't transfer properly. You can
> >> reconfigure
> >> the account via Tools-> Account settings. To get your data back in
> >> Outlook,
> >> all you have to do is reconnecting your pst-file via File-> Open->
> >> Outlook
> >> Data File...
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> >> news:E0DF27AD-7047-46D2-B325-5295B58D9DDC@microsoft.com...
> >> say why your account settings didn't transfer properly. You can
> >> reconfigure
> >> the account via Tools-> Account settings. To get your data back in
> >> Outlook,
> >> all you have to do is reconnecting your pst-file via File-> Open->
> >> Outlook
> >> Data File...
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Madlenka24" <Madlenka24@discussions.microsoft.com> wrote in message
> >> news:E0DF27AD-7047-46D2-B325-5295B58D9DDC@microsoft.com...
> >> > I have updated my Outlook from 2000 to 2003. In the information
> >> > accompanying
> >> > the CD-ROM from which I installed the new version it seemed to suggest
> >> > that
> >> > all my data will work with the new version. When I opened the Outlook,
> >> > however, it did not even recognise the accounts previously used on the
> >> > computer. What is more disastrous, its inbox is empty and so is its
> >> > address
> >> > book. Have I really lost all the info (it goes back at least 4 years)
> >> > or
> >> > is
> >> > there some way of getting this back?
> >>> >> > accompanying
> >> > the CD-ROM from which I installed the new version it seemed to suggest
> >> > that
> >> > all my data will work with the new version. When I opened the Outlook,
> >> > however, it did not even recognise the accounts previously used on the
> >> > computer. What is more disastrous, its inbox is empty and so is its
> >> > address
> >> > book. Have I really lost all the info (it goes back at least 4 years)
> >> > or
> >> > is
> >> > there some way of getting this back?
| 02 Aug 2008 | retrieving info from previous version | .Madlenka24 |
| 02 Aug 2008 |  Re: retrieving info from previous version | .Roady [MVP] |
| 02 Aug 2008 |  Re: retrieving info from previous version | .Madlenka24 |
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