> I was reading other users' reports of this issue and the responses they
> got.
> Essentially what they were told was that it can't be done--Outlook marks
> them
> with a strikethrough (to be deleted).
>
> However, I created a fresh email account on my same server using the same
> email server. When I loaded this email into Outlook, it performed exactly
> as
> I expect it to: hitting "delete" puts a copy into "Trash" and marks it to
> be
> deleted. So I know that this is possible. I just don't know how. I've
> probably spent about 40 hours trying to figure this out. Help, anybody?
>
> "jonchin" wrote:
>