I am also having same problem. I tried to follow some instructions that I got
from internet but did not work. I went to regedit and manually removed all
symantec related files. is it because I didn't restart my computer in order
> Good afternoon, Darryl!
>
> I'm running Outlook 2003, and also getting this error message.
>
> - I did Help --> Detect and Repair as recommended in the error message, and
> that didn't work.
>
> - I deleted all extend.dats on the system and rebooted. That didn't work.
>
> - I changed the registry value referred to below to 2 from 9, deleted the
> extend.dats that resulted from testing, and rebooted. That didn't work.
>
> - I reloaded Office 2003 Pro. That didn't work. I then removed and then
> reloaded Office 2003 Pro. That didn't work, either. (I kept removing any
> new extend.dats and rebooting in between the tests). Interestingly, neither
> of these totally cleared out some of the saved values (specifically: I had
> several .psts opened and the new loads kept expecting to see these referenced
> .psts), so unless the shortcuts are saved in the main .pst, some of these
> saved values are being saved elsewhere.
>
> Anyway, none of this worked. HELP??? Any other thoughts? I'm pretty
> desperate!!!
>
>
> "Darryl A. J. Staflund" wrote:
>