It may make more sense if you look at both users' settings in the Dialing Options dialog. From any contact, click the Call command to open the New Call dialog, then click Dialing Options. You should see a check box for "Automatically add country/region code to local phone numbers."
"Geoffrey Gordon" <ggordon@troutgroup.com> wrote in message news:u%23QYWUw1IHA.5472@TK2MSFTNGP06.phx.gbl...
>I hear what you are saying, but how can you explain two Outlooks in my office one of which formats numbers as +1 (212) 555-1212 and the other as (212) 555-1212?
>
> It doesn't make any sense. I did not install anything to do it outright, is there a way to check for some code?