Sorry but a relative newbie when it comes to Outlook programming. Currently using Office 2007. From Access I create an appointment - A Delivery or Collection Docket - in a public Outlook folder using Automation. The docket (body of the appointment) contains information such as customer and delivery addresses, contact details including phone number, equipment to be delivered/collected, any special instructions and space for driver and customer signatures. The appointments/dockets are subsequently tracked by the van driver manager and printed using the default memo style by our van drivers. This all works fine, however, I would like to store private/hidden application data that isn't shown in the subject or body of the appointment (and therefore isn't easily modifiable by the user) such as the database table record id. Then at some point in the future I would like to loop though the Outlook appointments and retrieve this information to perform some additional KPI processing. Can you help? Guy Can you help? Should I be using a custom outlook form or report? If so I would I use automation from outlook to populate it? Your assistance appreciated