Cant see mail in my folders on my blackb wrote: Hi In some versions of BlackBerry Enterprise Server both the Inbox and Sent Items folders are set up by default to forward email to the handheld, whilst in others only the Inbox is set up by default to forward email to the handheld. To set folder redirection on the handheld, the BlackBerry Handheld Software must be version 4.0 or higher. 1. From the Home screen on the handheld, go to Messages. 2. Click the trackwheel and select Options > Email Settings. 3. Click the trackwheel and select Folder Redirection. 4. In the Folder Redirection menu, expand the Mailbox by highlighting it, clicking trackwheel and selecting Expand. 5. Under the Mailbox, expand the Inbox by highlighting it, clicking the trackwheel and selecting Expand. 6. Highlight the folder you want to enable redirection on. Click the trackwheel and select Change Option. Note: If you are unable to select Expand for any of the folders, or if the Change Option menu option is unavailable, try turning Wireless Reconcile on the handheld off and then on again. You can find Wireless Reconcile in Messages > Options > Email Reconciliation. 7. Click the trackwheel and select Save to save your changes. If you use BIS you are out of luck (Incidentally have you checked Priority Magement's Working Smart with BlackBerry http:www.prioritymanagement.com?0 Cheers Subject Matter Expert: Workload Management Priority Management Break Productivity Barriers with Priority Management's Working Smart with Microsoft Outlook ... check out your nearest Learning Centre at http://www.prioritymanagement.com Message posted via OfficeKB.com http://www.officekb.com/Uwe/Forums.aspx/outlook-utils/200812/1